OrganisationalGrowth – The EXperience Edge https://amollondhe.com The EXperience Edge is where employee experience meets innovation. Led by Amol Londhe, this blog dives deep into creating meaningful workplace cultures, driving engagement, and shaping future-ready organizations. Explore insights, strategies, and real-world solutions that empower people and transform businesses. It's time to lead with purpose and give your workplace the edge it deserves. Mon, 13 Jan 2025 06:24:05 +0000 en-US hourly 1 https://wordpress.org/?v=6.7.1 https://amollondhe.com/wp-content/uploads/2025/01/cropped-site_icon-removebg-preview-1-32x32.png OrganisationalGrowth – The EXperience Edge https://amollondhe.com 32 32 Employee Recognition: Are You Getting It All Wrong? https://amollondhe.com/2024/12/24/employee-recognition-are-you-getting-it-all-wrong/ https://amollondhe.com/2024/12/24/employee-recognition-are-you-getting-it-all-wrong/#respond Tue, 24 Dec 2024 18:12:00 +0000 https://amollondhe.com/?p=2657 Let’s be honest—employee recognition isn’t just about handing out plaques or sending a generic “Good job!” email. Yet, many companies still rely on outdated, one-size-fits-all approaches that do little to motivate or engage employees. The result? Employees feel undervalued, disengaged, and, eventually, they leave.

So, how do organisations get employee recognition right? Let’s dive in.

Why Employee Recognition Matters

  1. Boosts Morale and Engagement:
    When employees feel appreciated, they are more motivated, productive, and committed to their work.
  2. Improves Retention:
    Recognised employees are less likely to seek opportunities elsewhere. Appreciation fosters loyalty.
  3. Drives Performance:
    Positive reinforcement encourages employees to maintain and improve their performance.
  4. Enhances Workplace Culture:
    A culture of recognition creates a positive, supportive environment where employees thrive.

Where Companies Get Employee Recognition Wrong

  1. Generic Praise:
    Vague compliments like “Good job!” lack meaning. Employees need specific feedback about what they did well.
  2. Inconsistent Recognition:
    Sporadic or biased recognition can demotivate employees. Recognition must be consistent and fair.
  3. One-Size-Fits-All Approach:
    Not all employees value the same type of recognition. Some prefer public praise, others value private feedback or tangible rewards.
  4. Ignoring Day-to-Day Efforts:
    Waiting for big achievements to give recognition overlooks the consistent, everyday efforts that keep the company running.
  5. Top-Down Only:
    Relying solely on managers for recognition misses opportunities for peer-to-peer appreciation.

How to Get Employee Recognition Right

  1. Be Timely and Specific:
    Recognise achievements as they happen. Highlight specific actions and outcomes that made a difference.
  2. Personalise Recognition:
    Understand how each employee prefers to be recognised—some may prefer public acknowledgment, others might appreciate a personal note or a small gift.
  3. Encourage Peer-to-Peer Recognition:
    Implement systems where employees can celebrate each other’s successes. This fosters teamwork and a supportive culture.
  4. Celebrate Small Wins:
    Don’t wait for major milestones. Recognise progress and everyday contributions.
  5. Align Recognition with Company Values:
    Acknowledge behaviours that reflect company values and contribute to organisational goals.
  6. Provide Tangible Rewards:
    Sometimes, actions speak louder than words. Bonuses, gift cards, extra time off, or professional development opportunities can make recognition more meaningful.

Creative Ideas for Employee Recognition

  1. Spot Awards:
    Instant rewards for employees who go above and beyond, like gift cards or experience vouchers.
  2. Wall of Fame:
    A physical or digital space showcasing outstanding employees and their achievements.
  3. Thank You Notes:
    Handwritten notes from leadership or peers for a personal touch.
  4. Flexible Rewards:
    Let employees choose their rewards—extra leave, work-from-home days, or learning stipends.
  5. Social Media Shoutouts:
    Publicly celebrate employee achievements on company social channels.
  6. Growth Opportunities:
    Offer high-performing employees chances to lead projects or attend industry events.

Companies Getting Recognition Right

  • Google: Uses peer recognition programs like “gThanks” where employees can send virtual thank-you notes.
  • Zappos: Encourages employees to recognise each other through spontaneous rewards and team celebrations.
  • Infosys: Aligns employee recognition with company values, rewarding behaviours that drive business goals.

Measuring the Impact of Employee Recognition

  1. Engagement Surveys:
    Regular feedback helps gauge how valued employees feel.
  2. Retention Rates:
    Higher retention can indicate effective recognition practices.
  3. Performance Metrics:
    Recognition can drive improvements in productivity and quality of work.
  4. Participation in Recognition Programs:
    Active involvement shows employees value recognition initiatives.

Final Thoughts

Employee recognition is more than a pat on the back. It’s about creating a culture where appreciation is genuine, consistent, and meaningful. Companies that invest in thoughtful recognition practices not only boost morale but also improve performance, retention, and overall workplace culture.

So, ask yourself—are you truly recognizing your employees in ways that matter, or are you just going through the motions?

]]>
https://amollondhe.com/2024/12/24/employee-recognition-are-you-getting-it-all-wrong/feed/ 0 2657
When Company Values Live on the Wall But Not in the Hall https://amollondhe.com/2024/02/19/when-company-values-live-on-the-wall-but-not-in-the-hall/ https://amollondhe.com/2024/02/19/when-company-values-live-on-the-wall-but-not-in-the-hall/#respond Mon, 19 Feb 2024 13:58:00 +0000 https://amollondhe.com/?p=2644 Almost every company has a set of core values proudly displayed on their website, office walls, and marketing materials. Words like “Integrity,” “Innovation,” and “Teamwork” look impressive in framed posters—but how often do these values actually show up in day-to-day operations?

Here’s the hard truth: if your company’s values aren’t reflected in how people work and interact, they’re just words.

The Gap Between Stated and Lived Values

  1. Lack of Accountability:
    Values without accountability are meaningless. If leadership doesn’t model company values, employees won’t either.
  2. Misaligned Actions:
    Promoting “work-life balance” while rewarding employees who work overtime sends mixed messages.
  3. Performative Culture:
    Celebrating values during annual meetings but ignoring them in decision-making creates distrust.
  4. Top-Down Disconnect:
    When only leadership talks about values without engaging employees, the culture feels forced and inauthentic.

Why Living Company Values Matters

  1. Builds Trust:
    When actions align with stated values, employees trust leadership and feel more engaged.
  2. Drives Decision-Making:
    Values should guide decisions—from hiring to customer service.
  3. Strengthens Culture:
    A culture built on lived values attracts and retains employees who align with those beliefs.
  4. Boosts Performance:
    Employees who feel connected to company values are more motivated and productive.

How to Bring Company Values to Life

  1. Lead by Example:
    Leaders must embody company values in everyday actions. Transparency, empathy, and integrity need to be visible at the top.
  2. Integrate Values into Hiring:
    Ask value-based interview questions to ensure new hires align with the company’s culture.
  3. Reward Value-Driven Behaviours:
    Recognise and celebrate employees who demonstrate company values in their work.
  4. Embed Values into Performance Reviews:
    Assess employees not just on results but also on how they achieve them in line with company values.
  5. Open Conversations:
    Regularly discuss company values in team meetings and town halls to keep them relevant.
  6. Align Policies and Practices:
    Ensure HR policies, business practices, and leadership decisions reflect core values.

Companies Doing It Right

  • Patagonia: Their value of environmental responsibility isn’t just a slogan—they lead sustainable initiatives and activism.
  • Google: Embeds its value of innovation by encouraging employees to dedicate time to personal projects.
  • Infosys: Reinforces its commitment to learning and development through continuous upskilling programs.

Signs Your Values Need Work

  1. Employee Disengagement:
    If employees don’t resonate with company values, engagement suffers.
  2. Inconsistent Leadership Behaviour:
    Leaders saying one thing but doing another undermines credibility.
  3. Poor Decision-Making:
    Decisions that contradict core values lead to distrust and confusion.
  4. High Turnover:
    Misalignment between stated values and workplace culture drives employees away.

Final Thoughts

Company values should be more than just slogans. They need to be woven into the very fabric of the organisation—guiding decisions, shaping culture, and influencing behaviour.

It’s not about having values on the wall; it’s about living them in the hall.

]]>
https://amollondhe.com/2024/02/19/when-company-values-live-on-the-wall-but-not-in-the-hall/feed/ 0 2644
Stop Guessing What Employees Want – Start Asking Better Questions https://amollondhe.com/2023/12/17/stop-guessing-what-employees-want-start-asking-better-questions/ https://amollondhe.com/2023/12/17/stop-guessing-what-employees-want-start-asking-better-questions/#respond Sun, 17 Dec 2023 21:34:00 +0000 https://amollondhe.com/?p=2629 Here’s a hard truth: Companies often assume they know what employees want. More perks, bigger bonuses, maybe a ping-pong table in the break room? But the reality is, many organisations are simply guessing. And guesswork leads to missed opportunities, disengagement, and high turnover.

So, how do you actually understand what employees need? Simple—start asking the right questions.

Why Guessing Doesn’t Work

  1. Surface-Level Solutions:
    Without proper insight, companies invest in perks that look good on paper but fail to address real employee needs.
  2. Generalized Assumptions:
    Assuming all employees want the same things ignores the diversity of experiences, roles, and personal goals within the workforce.
  3. Disengagement and Turnover:
    When employees feel unheard, they disengage—and disengaged employees are far more likely to leave.

The Power of Asking Better Questions

  1. Opens Honest Dialogue:
    Thoughtful questions show employees their voices matter and create a culture of trust.
  2. Identifies Hidden Pain Points:
    Direct conversations can uncover challenges leadership may not be aware of.
  3. Drives Meaningful Change:
    When employee feedback informs decision-making, the results are more impactful and relevant.

Questions That Actually Matter

  1. What makes your work meaningful to you?
    This helps leaders understand what drives employees beyond their paychecks.
  2. What roadblocks are stopping you from doing your best work?
    This uncovers operational inefficiencies or management issues.
  3. How do you prefer to receive feedback and recognition?
    Personalizing feedback methods can make recognition more effective.
  4. What skills would you like to develop?
    Shows employees that the company values their professional growth.
  5. How can we better support your work-life balance?
    Work-life balance is different for everyone; asking directly leads to tailored solutions.
  6. Do you feel connected to our company’s mission and values?
    Gauges alignment between employee and organisational goals.

How to Ask the Right Questions

  1. Create Safe Spaces:
    Ensure that employees feel safe to share honest feedback without fear of judgment or consequences.
  2. Use Various Channels:
    Not everyone is comfortable speaking up in meetings. Use anonymous surveys, one-on-ones, or feedback apps.
  3. Listen Actively:
    Asking is the first step. Truly listening—and acting—on feedback is what drives change.
  4. Follow Up:
    Show employees how their feedback leads to real action. Close the feedback loop.

Companies Getting It Right

  • Netflix: Regularly asks employees about their work environment and leadership effectiveness, adjusting accordingly.
  • Adobe: Replaced annual reviews with frequent check-ins, allowing for continuous feedback and improvement.
  • Tata Group: Uses employee feedback surveys to shape policies and work culture initiatives.

The Cost of Not Asking

Ignoring employee feedback leads to disengagement, poor performance, and high turnover. Companies that fail to listen risk losing top talent to organisations that do.

Final Thoughts

It’s time to stop guessing and start listening. The best way to understand what employees want is to ask thoughtful, intentional questions—and then act on the answers. By creating open communication channels, companies can build trust, improve engagement, and foster a culture where employees feel truly valued.

Because when employees feel heard, they’re more likely to stay, grow, and give their best.

]]>
https://amollondhe.com/2023/12/17/stop-guessing-what-employees-want-start-asking-better-questions/feed/ 0 2629
Is Your Open-Door Policy Really Open or Just a Nice Idea? https://amollondhe.com/2023/12/17/is-your-open-door-policy-really-open-or-just-a-nice-idea/ https://amollondhe.com/2023/12/17/is-your-open-door-policy-really-open-or-just-a-nice-idea/#respond Sun, 17 Dec 2023 16:39:00 +0000 https://amollondhe.com/?p=2632 Many companies proudly claim to have an “open-door policy,” but let’s be honest—how many of those doors are truly open? On paper, the concept sounds great: leaders are accessible, employees can voice concerns freely, and ideas flow across all levels. But in reality, many open-door policies are more symbolic than functional.

So, is your open-door policy actually working, or is it just a feel-good statement?

The Illusion of an Open Door

  1. Physical Availability vs. Emotional Accessibility:
    Just because a manager’s door is physically open doesn’t mean employees feel comfortable walking in. Emotional accessibility matters more than a literal open door.
  2. Power Distance:
    In hierarchical workplaces, especially in India, employees might hesitate to speak openly due to fear of authority or cultural norms.
  3. Lack of Follow-Through:
    If employees share feedback but see no action, they stop engaging. A policy without action breeds distrust.
  4. Perception of Favoritism:
    When only certain employees feel heard, it creates a divide, discouraging others from sharing openly.

Why Open Communication Matters

  1. Builds Trust:
    Employees are more likely to engage when they trust leadership to listen and act on feedback.
  2. Encourages Innovation:
    Open channels allow fresh ideas to surface, fostering a culture of creativity and continuous improvement.
  3. Reduces Turnover:
    Employees who feel heard are less likely to leave, improving retention and morale.
  4. Identifies Problems Early:
    Open communication helps leaders identify and resolve issues before they escalate.

Signs Your Open-Door Policy Isn’t Working

  1. Low Employee Engagement:
    If employees aren’t using the open-door policy, they might not trust it.
  2. One-Way Communication:
    Leaders speak, but employees stay silent. Open-door policies should invite two-way conversations.
  3. No Action on Feedback:
    Collecting feedback without acting on it sends the message that employee input doesn’t matter.
  4. Favoritism in Access:
    If only a few employees feel comfortable approaching leaders, the policy isn’t inclusive.

How to Make Your Open-Door Policy Actually Work

  1. Lead by Example:
    Leaders should regularly engage with teams and actively seek feedback. Casual check-ins can make a huge difference.
  2. Create Multiple Feedback Channels:
    Not everyone is comfortable with face-to-face conversations. Offer anonymous surveys, suggestion boxes, and virtual feedback options.
  3. Act on Feedback:
    Show employees that their input leads to real changes. Even small improvements matter.
  4. Train Managers in Active Listening:
    Managers need to listen without interrupting, judging, or dismissing ideas. Training in active listening can improve communication.
  5. Build Psychological Safety:
    Foster a culture where employees can speak openly without fear of retaliation or judgment.

Companies Doing It Right

  • Google: Encourages open dialogue through regular town halls and Q&A sessions where employees can voice concerns directly to leadership.
  • Infosys: Utilizes anonymous feedback tools alongside open-door interactions to ensure employees can safely share feedback.
  • Tata Steel: Incorporates employee feedback into decision-making, ensuring that employees feel valued and heard.

Final Thoughts

An open-door policy is only as good as the culture that supports it. It should be more than just a slogan—it should be a daily practice of trust, respect, and action. Leaders need to actively listen, follow through, and create safe spaces for genuine conversations.

So, ask yourself—is your open-door policy truly open, or is it just a nice idea?

]]>
https://amollondhe.com/2023/12/17/is-your-open-door-policy-really-open-or-just-a-nice-idea/feed/ 0 2632
Why Your Employee Engagement Surveys Aren’t Telling You the Whole Story https://amollondhe.com/2023/10/17/why-your-employee-engagement-surveys-arent-telling-you-the-whole-story/ https://amollondhe.com/2023/10/17/why-your-employee-engagement-surveys-arent-telling-you-the-whole-story/#respond Tue, 17 Oct 2023 17:52:00 +0000 https://amollondhe.com/?p=2638 Employee engagement surveys have become a standard tool for organisations to gauge workplace satisfaction. But here’s the truth: these surveys often miss the bigger picture. They provide data, yes, but not always the insights companies need to truly understand and improve employee engagement.

So, why aren’t these surveys giving you the full story? Let’s dive in.

The Limitations of Traditional Engagement Surveys

  1. Generic Questions:
    Standardised survey templates often ask surface-level questions that fail to capture the nuances of employee experiences.
  2. Infrequent Feedback:
    Annual or bi-annual surveys are too infrequent to reflect real-time concerns, especially in fast-paced work environments.
  3. Survey Fatigue:
    Repetitive or lengthy surveys can lead to disengaged responses or even non-participation.
  4. Lack of Action:
    When employees don’t see tangible changes after providing feedback, they lose trust in the process.
  5. One-Size-Fits-All Approach:
    A single survey cannot capture the diverse needs and experiences of a multi-generational, multicultural workforce.

What Surveys Are Missing

  1. Contextual Understanding:
    Surveys capture what employees think but rarely explore why they feel that way.
  2. Emotional Drivers:
    Metrics can’t always measure feelings of belonging, trust, and emotional safety—all critical aspects of engagement.
  3. Silent Voices:
    Not all employees are comfortable sharing honest feedback in formal surveys, leading to skewed results.
  4. Real-Time Insights:
    Employee sentiment can shift quickly. Annual surveys fail to capture these fluctuations.

How to Get the Full Picture

  1. Use Pulse Surveys:
    Short, frequent surveys provide timely insights and reduce survey fatigue.
  2. Leverage One-on-One Conversations:
    Regular check-ins between managers and employees uncover insights that surveys might miss.
  3. Encourage Anonymous Feedback:
    Anonymous channels can empower employees to share honest feedback without fear of judgment.
  4. Implement Focus Groups:
    Small, diverse groups discussing specific topics can reveal in-depth insights into employee experiences.
  5. Monitor Employee Sentiment:
    Use tools that gauge mood and sentiment through real-time feedback or digital engagement platforms.
  6. Act on Feedback:
    Feedback should lead to visible action. Communicate what changes have been made as a result of employee input.

Companies Doing It Right

  • Microsoft: Utilises regular pulse surveys and anonymous feedback tools to gather real-time employee sentiment.
  • Google: Combines surveys with open forums and Q&A sessions, allowing employees to voice concerns and suggestions openly.
  • Tata Steel: Conducts focus groups and uses employee insights to inform company policies and initiatives.

Final Thoughts

Employee engagement surveys are useful, but they can’t do all the heavy lifting. To truly understand and engage your workforce, organisations need to combine data with context, empathy, and real-time feedback. It’s not about collecting more data—it’s about listening better and acting faster.

Because at the end of the day, employees don’t just want to be heard—they want to see that their voices lead to meaningful change.

]]>
https://amollondhe.com/2023/10/17/why-your-employee-engagement-surveys-arent-telling-you-the-whole-story/feed/ 0 2638
The Silent Killer of Employee Engagement: Lack of Purpose https://amollondhe.com/2023/03/15/the-silent-killer-of-employee-engagement-lack-of-purpose/ https://amollondhe.com/2023/03/15/the-silent-killer-of-employee-engagement-lack-of-purpose/#respond Wed, 15 Mar 2023 18:23:00 +0000 https://amollondhe.com/?p=2666 Employee engagement is the driving force behind a productive and thriving workplace. Companies spend millions on engagement programs, perks, and incentives to keep their workforce motivated. Yet, despite these efforts, engagement levels remain alarmingly low in many organisations. Why? Because the most powerful motivator—purpose—is often missing.

A lack of purpose quietly drains energy, kills creativity, and erodes commitment. Employees may show up, complete tasks, and meet deadlines, but without a sense of purpose, their connection to the work is shallow.

Why Purpose Matters More Than Perks

  1. Purpose Fuels Motivation:
    When employees understand how their work contributes to a bigger mission, they are naturally more motivated.
  2. Purpose Drives Engagement:
    People want to feel their work has meaning beyond paychecks and promotions.
  3. Purpose Increases Retention:
    Employees who align with company values and mission are more loyal and less likely to leave.
  4. Purpose Sparks Innovation:
    A clear purpose empowers employees to think creatively and solve problems proactively.

Signs Your Employees Lack Purpose

  1. Low Energy and Enthusiasm:
    Employees complete tasks but lack excitement or initiative.
  2. Minimal Engagement in Meetings:
    Little participation in discussions and brainstorming sessions.
  3. High Turnover Rates:
    Frequent resignations, especially among high performers.
  4. Resistance to Change:
    Employees are hesitant to adapt or take on new challenges.
  5. Focus on Tasks, Not Outcomes:
    Employees complete assignments without understanding or caring about the impact.

Why Companies Struggle to Create Purpose

  1. Lack of Clear Vision:
    If leadership can’t articulate the company’s mission, employees won’t understand their role in it.
  2. Misaligned Values:
    When company actions don’t match stated values, trust erodes.
  3. Transactional Work Culture:
    Focusing solely on outputs without connecting work to meaningful outcomes.
  4. Top-Down Communication:
    Employees feel disconnected when decisions are made without their input.

How to Infuse Purpose into the Workplace

  1. Clarify and Communicate the Mission:
    Leadership must clearly define and consistently communicate the company’s mission and vision.
  2. Align Roles with Purpose:
    Help employees see how their work impacts company goals and makes a difference.
  3. Encourage Autonomy and Ownership:
    Allow employees to take ownership of projects, fostering a deeper connection to their work.
  4. Celebrate Purpose-Driven Achievements:
    Recognise and reward efforts that align with the company’s purpose, not just financial results.
  5. Foster Open Communication:
    Involve employees in decision-making and encourage feedback.
  6. Invest in Personal Growth:
    Provide opportunities for learning, development, and career progression aligned with employees’ personal goals.

Companies Leading with Purpose

  • Patagonia: Their commitment to environmental sustainability attracts employees who value social responsibility.
  • Tesla: Employees align with the mission of accelerating the world’s transition to sustainable energy.
  • Tata Group: Known for its focus on community development and ethical business practices.

The Role of Leadership in Cultivating Purpose

  1. Model Purpose-Driven Behavior:
    Leaders must live the company values and mission daily.
  2. Connect Daily Tasks to Big Goals:
    Help employees see how even small tasks contribute to larger objectives.
  3. Lead with Empathy:
    Understand employees’ personal goals and help align them with company goals.
  4. Create Meaningful Work Opportunities:
    Offer projects and roles that challenge employees and allow them to make a real impact.

Measuring Purpose in the Workplace

  1. Employee Surveys:
    Ask employees if they feel their work is meaningful and aligned with company goals.
  2. Engagement Metrics:
    Track participation in company initiatives and feedback channels.
  3. Retention Rates:
    High alignment with purpose typically correlates with lower turnover.
  4. Performance Outcomes:
    Purpose-driven teams often outperform those driven solely by targets.

Final Thoughts

Perks can only go so far. Purpose is the true engine behind employee engagement, innovation, and long-term success. Companies that invest in fostering a purpose-driven culture will not only attract and retain top talent but will also thrive in today’s competitive landscape.

So, ask yourself—does your company offer employees more than just a job? Does it give them a reason to stay, grow, and thrive?


]]>
https://amollondhe.com/2023/03/15/the-silent-killer-of-employee-engagement-lack-of-purpose/feed/ 0 2666
Why Diversity Without Inclusion Feels Like an Empty Promise https://amollondhe.com/2023/01/22/why-diversity-without-inclusion-feels-like-an-empty-promise/ https://amollondhe.com/2023/01/22/why-diversity-without-inclusion-feels-like-an-empty-promise/#respond Sun, 22 Jan 2023 18:01:00 +0000 https://amollondhe.com/?p=2647 Diversity has become a buzzword in corporate circles. Companies proudly highlight their diverse hiring statistics, post photos of multicultural teams on social media, and celebrate international holidays in the office. But here’s the truth: diversity alone isn’t enough. Without genuine inclusion, diversity is just for show.

A company can hire people from different backgrounds, but if those employees don’t feel valued, heard, or empowered, what’s the point?

Understanding the Difference Between Diversity and Inclusion

  1. Diversity is about representation—bringing people from different backgrounds, cultures, genders, and experiences into the workplace.
  2. Inclusion is about creating an environment where everyone feels welcome, respected, and able to contribute fully.

Think of diversity as being invited to the party, and inclusion as being asked to dance.

Why Diversity Without Inclusion Fails

  1. Surface-Level Representation:
    Hiring diverse talent without changing company culture leaves employees feeling like outsiders.
  2. Tokenism:
    When diversity is used as a marketing tool rather than a genuine effort, it feels performative.
  3. Lack of Belonging:
    Without inclusive practices, diverse employees may feel isolated, unheard, and disengaged.
  4. High Turnover Rates:
    Diverse hires are more likely to leave if they face bias or exclusion in the workplace.

How Inclusion Drives Success

  1. Boosts Innovation:
    Inclusive teams bring diverse perspectives, leading to creative solutions and better decision-making.
  2. Improves Employee Engagement:
    When employees feel included, they are more motivated, productive, and committed.
  3. Strengthens Company Reputation:
    Genuine diversity and inclusion efforts build trust with employees, customers, and stakeholders.
  4. Attracts Top Talent:
    Inclusive workplaces are more appealing to job seekers who value authenticity and respect.

Building an Inclusive Workplace

  1. Listen to Employee Voices:
    Encourage open dialogue through surveys, focus groups, and one-on-one conversations.
  2. Implement Bias Training:
    Provide training to address unconscious bias and foster inclusive behaviour.
  3. Create Employee Resource Groups (ERGs):
    Support networks for different communities (LGBTQ+, women, people with disabilities) help build belonging.
  4. Diverse Leadership Representation:
    Inclusion must start at the top. Diverse leadership ensures diverse voices are part of decision-making.
  5. Celebrate Differences Year-Round:
    Inclusion isn’t limited to special occasions—it should be woven into daily operations.
  6. Review Policies for Equity:
    Ensure hiring, promotions, and benefits are fair and equitable for all employees.

Companies Leading with Inclusion

  • Microsoft: Invests in accessibility and inclusion initiatives, supporting employees with diverse needs.
  • Accenture: Holds leaders accountable for inclusion goals and supports employee networks across various groups.
  • Tata Consultancy Services (TCS): Focuses on gender diversity and inclusive hiring practices across India.

Signs Your Workplace Lacks Inclusion

  1. Diverse Hires Leave Quickly:
    High turnover among underrepresented groups signals a lack of inclusion.
  2. Limited Participation in Decision-Making:
    If diverse voices aren’t part of strategy and innovation, inclusion is lacking.
  3. One-Size-Fits-All Policies:
    Policies that ignore cultural, gender, or personal differences can alienate employees.
  4. Low Employee Engagement:
    A disengaged workforce often points to feelings of exclusion or being undervalued.

Final Thoughts

Diversity might open the door, but inclusion makes people stay. It’s not enough to hire for diversity—organisations must actively create environments where all employees feel safe, valued, and empowered to thrive.

Companies that move beyond diversity checkboxes and invest in genuine inclusion will build stronger, more innovative, and resilient workplaces.

So, ask yourself—is your organization truly inclusive or just diverse on paper?

]]>
https://amollondhe.com/2023/01/22/why-diversity-without-inclusion-feels-like-an-empty-promise/feed/ 0 2647
Trust in the Workplace: Built in Years, Broken in Seconds https://amollondhe.com/2022/12/19/trust-in-the-workplace-built-in-years-broken-in-seconds/ https://amollondhe.com/2022/12/19/trust-in-the-workplace-built-in-years-broken-in-seconds/#respond Mon, 19 Dec 2022 14:55:00 +0000 https://amollondhe.com/?p=2641 Trust is the foundation of every successful workplace. It fuels collaboration, drives innovation, and builds strong teams. But here’s the catch—trust takes years to build and only seconds to break. One poor decision, one careless comment, or one broken promise can unravel years of hard work.

So, how can organisations build and maintain trust in the workplace? And more importantly, how can they prevent breaking it?

Why Trust Matters in the Workplace

  1. Boosts Collaboration:
    Teams that trust each other are more willing to share ideas, give feedback, and work together to solve problems.
  2. Increases Productivity:
    When employees trust leadership, they feel safe to take risks and innovate, leading to higher productivity.
  3. Enhances Employee Engagement:
    Trust fosters a positive work environment where employees feel valued and motivated.
  4. Reduces Turnover:
    Employees are more likely to stay with organisations where trust is embedded in the culture.

How Trust Gets Broken

  1. Lack of Transparency:
    When leadership withholds information or makes decisions behind closed doors, employees feel excluded and distrustful.
  2. Micromanagement:
    Constant oversight signals a lack of confidence in employees’ abilities, eroding trust.
  3. Broken Promises:
    Failing to follow through on commitments damages credibility.
  4. Unfair Treatment:
    Favouritism, bias, and inconsistent policies can make employees feel undervalued and disrespected.
  5. Poor Communication:
    Miscommunication or lack of communication creates confusion and suspicion.

How to Build and Maintain Trust

  1. Be Transparent:
    Share information openly. Keep employees informed about company decisions, changes, and challenges.
  2. Lead by Example:
    Leaders must model the behaviour they expect. Integrity, accountability, and consistency go a long way.
  3. Deliver on Promises:
    Follow through on commitments, big or small. If circumstances change, communicate honestly.
  4. Encourage Open Communication:
    Create a safe space for employees to voice concerns and share ideas without fear of judgment.
  5. Recognise and Reward Fairly:
    Celebrate achievements consistently and without bias.
  6. Support Employee Growth:
    Invest in professional development and career advancement opportunities.

Rebuilding Trust After It’s Broken

  1. Acknowledge the Issue:
    Ignoring the problem only deepens distrust. Admit mistakes and take responsibility.
  2. Apologise and Make Amends:
    A sincere apology coupled with corrective action can start the healing process.
  3. Communicate Honestly:
    Be transparent about how the issue will be resolved and what steps will be taken to prevent it from happening again.
  4. Show Consistency:
    Rebuilding trust takes time. Consistent, positive actions speak louder than words.

Companies That Prioritise Trust

  • Salesforce: Focuses on transparency and ethical leadership, fostering trust across teams.
  • Infosys: Prioritises open communication and employee engagement, strengthening workplace trust.
  • Google: Encourages autonomy and empowers employees, building a culture of trust and innovation.

Final Thoughts

Trust isn’t built overnight—it requires ongoing effort, transparency, and consistent action. Organisations that prioritise trust create stronger teams, higher engagement, and long-term success. But remember, trust is fragile. One misstep can undo years of progress.

So, ask yourself—is your organization building trust or unknowingly breaking it?

]]>
https://amollondhe.com/2022/12/19/trust-in-the-workplace-built-in-years-broken-in-seconds/feed/ 0 2641
Ghosting Isn’t Just for Dating : Here’s Why Employees Are Quiet Quitting https://amollondhe.com/2022/11/22/ghosting-isnt-just-for-dating-heres-why-employees-are-quiet-quitting/ https://amollondhe.com/2022/11/22/ghosting-isnt-just-for-dating-heres-why-employees-are-quiet-quitting/#respond Tue, 22 Nov 2022 18:05:00 +0000 https://amollondhe.com/?p=2651 You’ve probably heard the term “quiet quitting” making rounds lately. No, it doesn’t mean employees are secretly resigning. It’s about employees doing exactly what their job requires—no more, no less. They’re fulfilling their duties but disengaging from any extra tasks, late nights, or above-and-beyond efforts. Sounds familiar?

This phenomenon isn’t about laziness. It’s a response to burnout, lack of recognition, and poor workplace culture. So, why are employees quietly checking out?

What is Quiet Quitting?

Quiet quitting is when employees stay on the payroll but mentally disengage. They’re no longer emotionally invested in their work or the organisation’s success. They stop volunteering for extra projects, avoid staying late, and stick strictly to their job description.

Why Employees Are Quiet Quitting

  1. Burnout:
    Constantly pushing beyond limits without proper breaks or support leads to mental and physical exhaustion. Burnout drives employees to scale back just to protect themselves.
  2. Lack of Recognition:
    When extra effort goes unnoticed or unrewarded, employees stop giving their all. A simple “thank you” or acknowledgment can go a long way.
  3. Poor Work-Life Balance:
    The blurred lines between work and personal life, especially with remote work, have made it harder for employees to disconnect.
  4. Unclear Growth Paths:
    Without clear opportunities for advancement, employees lose motivation to put in extra effort.
  5. Toxic Work Culture:
    Micromanagement, lack of trust, and poor leadership can make employees disengage.

The Risks of Quiet Quitting

  1. Reduced Productivity:
    Disengaged employees contribute less, impacting overall team performance.
  2. Lower Morale:
    When some team members check out, it can bring down the energy and motivation of the entire team.
  3. Higher Turnover:
    Quiet quitting is often the first step before actual quitting. Ignoring disengagement can lead to higher turnover rates.
  4. Damaged Company Reputation:
    Disengaged employees are less likely to recommend the company, affecting employer branding.

How to Prevent Quiet Quitting

  1. Recognise and Appreciate Effort:
    Regularly acknowledge employees’ contributions. Public recognition, small rewards, or even a personal note of appreciation can reignite motivation.
  2. Encourage Work-Life Balance:
    Set boundaries. Promote flexible work hours and discourage after-hours emails.
  3. Offer Growth and Development Opportunities:
    Provide clear career paths, learning opportunities, and stretch assignments.
  4. Foster Open Communication:
    Create safe spaces for honest conversations. Managers should check in regularly—not just about work but about employee well-being.
  5. Build a Positive Work Culture:
    Encourage collaboration, trust, and mutual respect. Toxic environments push people to disengage.

Companies Getting It Right

  • Google: Encourages innovation by allowing employees to spend 20% of their time on passion projects, keeping them engaged and motivated.
  • Infosys: Focuses on employee well-being through continuous learning and development programs.
  • Adobe: Replaced annual reviews with frequent check-ins, promoting real-time feedback and development.

How Employees Can Re-Engage

  1. Set Boundaries:
    Protect your time and energy by establishing work-life balance.
  2. Communicate Needs:
    Share concerns with managers. They can’t help if they don’t know what’s wrong.
  3. Pursue Learning Opportunities:
    Engage in professional development to reignite passion for your work.
  4. Reconnect with Purpose:
    Reflect on what originally attracted you to the role and the company’s mission.

Final Thoughts

Quiet quitting isn’t about laziness—it’s a response to deeper workplace issues. Leaders need to focus on employee well-being, recognition, and growth to prevent disengagement. Employees want to feel valued, heard, and connected to their work.

So, the question is: Is your organization creating an environment where employees want to go the extra mile, or are they quietly checking out?

]]>
https://amollondhe.com/2022/11/22/ghosting-isnt-just-for-dating-heres-why-employees-are-quiet-quitting/feed/ 0 2651